Privacy Policy

1. Introduction

Welcome to SafeZ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application SafeZ (the "App").

By using SafeZ, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Location Information

To provide you with emergency shelter locations and directions, we collect your device's location data when you use the App. This includes:

• Precise GPS location to find nearby shelters
• Location updates for real-time navigation
• Location data is only collected while the App is in use

2.2 Device Information

We automatically collect certain information about your device, including:

• Device type and model
• Operating system version
• Unique device identifiers (UUID)
• App version
• Language preferences

2.3 Usage Information

We collect information about how you interact with the App:

• Features used
• Search preferences (walking/driving radius)
• Shelter views and interactions
• Error logs and crash reports

2.4 User-Provided Information

When you contact us or provide feedback, we collect:

• Email address (if provided)
• Feedback content and suggestions
• Images or screenshots (if attached)

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To locate nearby emergency shelters and provide navigation
• Improve App Performance: To fix bugs, improve features, and enhance user experience
• Safety and Security: To ensure the App functions properly during emergencies
• Communication: To respond to your feedback and support requests
• Analytics: To understand usage patterns and improve our services

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All data transmissions are encrypted using HTTPS
• Location data is not stored on our servers after your session ends
• We do not sell, trade, or rent your personal information to third parties
• Access to user data is restricted to authorized personnel only

5. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate the App (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Emergency Situations: To protect the safety of users during emergencies
• With Your Consent: When you explicitly agree to sharing

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Disable location services for the App in your device settings
• Data Portability: Request your data in a portable format

7. Children's Privacy

SafeZ is intended for general use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@safez.app
Website: https://safez.app

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.